Яковлева, Тетяна ІванівнаБеспалова, Наталія Володимирівна2018-01-082018-01-082017-11UDC 811.111:379.85http://ir.duan.edu.ua/handle/123456789/714The article is aimed at studying culture of business correspondence as the official means of communication among organizations and individuals as well as its importance in different spheres of business. Business communication is a part of administrative culture, playing an important role in the development of a tourism cluster. Today the social nature of business interaction is shown in the most various forms, as well as activities of a person. The whole arsenal of means of business communication demands from a manager the development of communicative competence and socially important psychological qualities of his/her personality providing high performance of professional functions execution.The article is aimed at studying culture of business correspondence as the official means of communication among organizations and individuals as well as its importance in different spheres of business. Business communication is a part of administrative culture, playing an important role in the development of a tourism cluster. Today the social nature of business interaction is shown in the most various forms, as well as activities of a person. The whole arsenal of means of business communication demands from a manager the development of communicative competence and socially important psychological qualities of his/her personality providing high performance of professional functions execution.enbusiness cultureculture of business correspondenceservicetourismbusiness lettersArticle