The article is aimed at studying culture of business correspondence as the official means of communication
among organizations and individuals as well as its importance in different spheres of business. Business communication
is a part of administrative culture, playing an important role in the development of a tourism cluster.
Today the social nature of business interaction is shown in the most various forms, as well as activities of
a person. The whole arsenal of means of business communication demands from a manager the development
of communicative competence and socially important psychological qualities of his/her personality providing
high performance of professional functions execution.